Privacy Policy for Terrihannie

Effective Date: October 20, 2026

Welcome to Terrihannie.com (the "Site"). Terrihannie is a Non-Profit Organisation (NPO) committed to protecting the privacy and personal data of our donors, volunteers, beneficiaries, and website visitors.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our GoHighLevel (GHL) platform features, fill out forms, or make donations.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you interact with our Site.

* Personal Identifiers: Name, email address, phone number, and postal address.

* Donation & Payment Data: Payment details processed securely through our third-party payment processors (e.g., Stripe, PayPal). We do not store your credit card information directly on our servers.

* Communication Data: Information provided when you contact us through contact forms, email newsletter sign-ups, or volunteer applications.

* Device and Usage Data: IP addresses, browser types, tracking cookies, and usage patterns collected via GoHighLevel tracking pixels.

2. How We Use Your Information

We use the collected data to:

* Process donations and issue tax certificates or receipts.

* Manage volunteer applications and program registrations.

* Send organization updates, newsletters, and marketing materials (where consented).

* Respond to your inquiries and support needs.

* Monitor website performance and optimize user experience.

3. Third-Party Sharing and Processors

We do not sell, rent, or trade your personal information. We share data only with trusted third-party service providers necessary to run our organization:

* Software Platforms: GoHighLevel (for CRM, web hosting, and automation forms).

* Payment Gateways: Secure processors handling donation compliance.

* Compliance: When required by law or to protect our legal rights.

4. SMS & A2P 10DLC Compliance (Mobile Messaging)

If you opt-in to receive SMS updates or text alerts from Terrihannie:

* Consent: Mobile opt-in data and consent will not be shared with any third parties or affiliates for marketing or promotional purposes.

* Opt-Out: You can text "STOP" at any time to cancel automated text messages from our system.

5. Your Rights

Depending on your location (e.g., POPIA in South Africa, GDPR, or CCPA), you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at [email protected].

Contact Information & Updates
This policy is owned and operated by Terrihannie, based in Cape Town, South Africa. We reserve the right to modify or update these terms at any time to maintain legal and operational compliance. For any questions, data requests, or support regarding our policies, please contact us directly via email at [email protected] or via Phone / WhatsApp at +27 74 153 0519. Last Updated: October 2026.